Hotjar vs OpenReplay
A comprehensive comparison to help you decide if OpenReplay is the right EU alternative to Hotjar for your needs.
Hotjar
Hotjar is a web analytics tool developed by Contentsquare, based in the United States, designed to help businesses understand user behavior on their websites. It provides a suite of features that allow companies to track user interactions and gather feedback to improve website performance. Key features include heatmaps that visualize user clicks, taps, and scrolling behavior, and session recordings that capture real-time user interactions for analysis. Additionally, Hotjar offers feedback polls and surveys to collect user insights and measure customer satisfaction. Conversion funnels help identify where users drop off during the purchase process, while user segmentation allows for targeted analysis of specific user groups. Hotjar integrates with popular analytics tools and offers data export options for comprehensive reporting. The target audience for Hotjar includes website owners, digital marketers, UX designers, and product managers who seek to optimize user experience and increase conversion rates. It is important to note that Hotjar stores user data in the United States, making it subject to US data laws such as the CLOUD Act and FISA 702. Hotjar operates on a subscription-based pricing model, offering various plans based on the level of features and usage required.
OpenReplay
Open-source session replay and product analytics you can self-host for full control over data security and privacy.
Our Verdict
Why choose OpenReplay
- +Self-hosted option for full data control
- +GDPR compliance with EU-based servers
- +Open-source platform allows customization
- +Role-based access control enhances security
Things to consider
- -Migration from Hotjar could be complex
- -Potential learning curve for new users
- -Lacks some Hotjar integrations
Privacy Winner: OpenReplay
Your data stays in the EU and is protected under GDPR, free from US CLOUD Act access.
Feature Comparison
Hotjar
🇺🇸Contentsquare
OpenReplay
🇫🇷OpenReplay
US Data Storage
Data subject to US CLOUD Act and may be accessed by US authorities
EU Data Protection
Data protected under GDPR with EU-only data residency
Certifications & Compliance
No certifications listed
Reasons to Switch
- ✓Self-hosted option for full data control
- ✓GDPR compliance with EU-based servers
- ✓Open-source platform allows customization
- ✓Role-based access control enhances security
Things to Consider
- !Migration from Hotjar could be complex
- !Potential learning curve for new users
- !Lacks some Hotjar integrations
Frequently Asked Questions
Is OpenReplay a good replacement for Hotjar?
Yes, OpenReplay is a GDPR-compliant European alternative to Hotjar. It offers similar functionality while ensuring your data stays within EU jurisdiction and is protected under strict European privacy laws.
Is OpenReplay GDPR compliant?
Yes, OpenReplay is a European company that fully complies with GDPR regulations. Your data is stored in EU data centers and is not subject to US surveillance laws like the CLOUD Act.
How much does OpenReplay cost?
OpenReplay offers freemium pricing. Visit their website for current pricing details and to compare plans based on your specific needs.
Where is my data stored with OpenReplay?
OpenReplay stores data in EU data centers, ensuring compliance with European data protection regulations and keeping your information within EU jurisdiction.
Other EU alternatives to Hotjar
Ready to make the switch to OpenReplay?
Take control of your data privacy by switching to an EU-based alternative.