
Hotjar
πΊπΈ
OpenReplay
π«π·Switch from Hotjar to OpenReplay
A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.
Log into your Hotjar account. Navigate to 'Settings' β 'Data & Privacy' β 'Export Data'. Select the data you wish to export and choose the format (e.g., CSV, JSON). Click 'Export' to begin the process.
Tips
- β’Consider exporting data during off-peak hours to avoid delays.
Additional Resources
Frequently Asked Questions
Will I lose my data when switching from Hotjar?
No, most services allow you to export your data before closing your account. Follow the steps in our migration guide to safely transfer all your data to OpenReplay.
Is OpenReplay really more private than Hotjar?
Yes, EU-based services like OpenReplay must comply with GDPR, which provides stronger privacy protections. Your data won't be subject to US surveillance laws like the CLOUD Act.
Can I use both services during the transition?
Absolutely! We recommend running both services in parallel during the transition period to ensure everything is set up correctly before fully switching over.
What if I need help during migration?
Most EU alternatives offer customer support and migration assistance. Check OpenReplay's website for their support options, or reach out to their team directly.