Zoho CRM vs SuiteCRM: The Ultimate Data Privacy Comparison
Discover how Zoho CRM from the US and SuiteCRM from GB stack up in data privacy and security. Make the safe choice for your business now.
Should You Switch to SuiteCRM?
Gain full GDPR compliance and self-hosting options with SuiteCRM.
Potential loss of advanced features and integrations from Zoho.
Switch if privacy is your priority; stay if you need advanced features.
At a Glance
US data laws
GDPR protected
Zoho CRM
freemium
SuiteCRM
free
Privacy & Compliance Comparison
Critical data sovereignty factors at a glance
| Criteria | Zoho CRM | SuiteCRM |
|---|---|---|
Server Location | US, EU, India, China, Australia | EU |
GDPR Compliance | Partial (SCCs) | Full |
Open Source | ||
E2E Encryption | Enterprise only | Optional |
Data Portability | Full export | Full export |
CLOUD Act Notice
Zoho CRM is a US company and must comply with CLOUD Act data requests, even for data stored in EU data centers. SuiteCRM is not subject to US jurisdiction.
Zoho CRM
🇺🇸Zoho Corporation
SuiteCRM
🌍SalesAgility Ltd
US Data Storage
Data subject to US CLOUD Act and may be accessed by US authorities
EU Data Protection
Data protected under GDPR with EU-only data residency
Certifications & Compliance
No certifications listed
Reasons to Switch
- ✓SuiteCRM is open source, allowing for custom modifications and flexibility.
- ✓Fully GDPR compliant, ensuring data protection for EU customers.
- ✓Self-hostable, giving control over data and server locations.
- ✓SuiteCRM offers optional end-to-end encryption for enhanced security.
Things to Consider
- !Migration from Zoho CRM may require significant data transfer efforts.
- !SuiteCRM lacks built-in AI features like Zoho's AI assistant.
- !Learning curve for SuiteCRM can be steep due to its customization options.
Migration Overview
Depends on data size and complexity
Quick Steps
Create SuiteCRM account and configure settings
Export and prepare data from Zoho CRM
Import data, test integrations, and migrate users
Note: SuiteCRM is a robust open-source alternative but requires significant customization and technical expertise for migration.
Other alternatives to Zoho CRM
Ready to make the switch?
Start using SuiteCRM today and take control of your data privacy.