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Zoho CRM vs Pipedrive: Which Secures Your Data Better?

Explore how US-based Zoho and Estonia's Pipedrive safeguard your CRM data. Discover which offers superior privacy for your sales team today.

Last updated: February 1, 2026Reviewed by Built in EU Team

Should You Switch to Pipedrive?

What You Gain

Enhanced data privacy and security under EU regulations.

Privacy advantage
Trade-offs

Fewer features and integrations compared to Zoho CRM.

Zoho CRM has more features
Bottom Line

Switch if privacy is a priority; stay if you need advanced features.

At a Glance

Data Location
🇺🇸US

US data laws

🇪🇪EE

GDPR protected

Pricing

Zoho CRM

freemium

Pipedrive

paid

Migration
Medium difficulty~2-4 hours

Privacy & Compliance Comparison

Critical data sovereignty factors at a glance

CriteriaZoho CRMPipedrive
Server Location
US, EU, IN (Zoho has multiple data centers globally)EU (primarily in Germany and other EU locations)
GDPR Compliance
Partial (SCCs)Full
Open Source
E2E Encryption
OptionalOptional
Data Portability
Full exportFull export

CLOUD Act Notice

Zoho CRM is a US company and must comply with CLOUD Act data requests, even for data stored in EU data centers. Pipedrive is not subject to US jurisdiction.

Switching from
Zoho CRM logo

Zoho CRM

🇺🇸

Zoho Corporation

VS
Switching to
Pipedrive logo

Pipedrive

🇪🇪

Pipedrive OÜ

US Data Storage

Data subject to US CLOUD Act and may be accessed by US authorities

EU Data Protection

Data protected under GDPR with EU-only data residency

Certifications & Compliance

No certifications listed

GDPR Compliant
EU-Based
ISO 27001
SOC 2

Reasons to Switch

  • Pipedrive's visual pipeline aids in tracking 100% of deals visually.
  • Pipedrive offers GDPR compliance with servers in Germany, ensuring data security.
  • Email integration in Pipedrive allows tracking of 90% of email interactions.
  • Automation features in Pipedrive can save up to 20% of sales team's time.

Things to Consider

  • !Migrating data from Zoho to Pipedrive may require manual adjustments.
  • !Pipedrive lacks advanced AI features found in Zoho CRM's AI assistant.
  • !Learning curve for Pipedrive's interface might slow down initial productivity.
Migration difficulty:
Medium
~2-4 hours

Migration Overview

Full guide
Difficulty
Medium
Time Estimate
~2-4 hours

Depends on data size and complexity

Quick Steps

1

Create Pipedrive account and configure settings

2

Export and prepare data from Zoho CRM

3

Import data, test integrations, and migrate users

Note: Pipedrive's visual pipeline and deal management features align well with sales tracking needs. Migration is straightforward with available import tools.

Other alternatives to Zoho CRM

Ready to make the switch?

Start using Pipedrive today and take control of your data privacy.