Hotjar vs OpenReplay: The GDPR Compliance Comparison
Discover how France's OpenReplay offers a privacy-focused alternative to US-based Hotjar, ensuring your web analytics align with strict GDPR standards.
Should You Switch to OpenReplay?
Gain GDPR compliance, open-source flexibility, EU hosting
Potential loss of advanced features like conversion funnels
Switch if privacy is priority; stay if advanced features are needed
At a Glance
US data laws
GDPR protected
Hotjar
Contact
OpenReplay
freemium
Privacy & Compliance Comparison
Critical data sovereignty factors at a glance
| Criteria | Hotjar | OpenReplay |
|---|---|---|
Server Location | US (AWS), EU (optional) | EU |
GDPR Compliance | Partial (SCCs) | Full |
Open Source | ||
E2E Encryption | Optional | Optional |
Data Portability | Partial | Full export |
CLOUD Act Notice
Hotjar is a US company and must comply with CLOUD Act data requests, even for data stored in EU data centers. OpenReplay is not subject to US jurisdiction.
Hotjar
🇺🇸Contentsquare
OpenReplay
🇫🇷OpenReplay
US Data Storage
Data subject to US CLOUD Act and may be accessed by US authorities
EU Data Protection
Data protected under GDPR with EU-only data residency
Certifications & Compliance
No certifications listed
Reasons to Switch
- ✓Self-hosted option for full data control
- ✓GDPR compliance with EU-based servers
- ✓Open-source platform allows customization
- ✓Role-based access control enhances security
Things to Consider
- !Migration from Hotjar could be complex
- !Potential learning curve for new users
- !Lacks some Hotjar integrations
Migration Overview
Depends on data size and complexity
Quick Steps
Create OpenReplay account and configure settings
Export and prepare data from Hotjar
Import data, test integrations, and migrate users
Other alternatives to Hotjar
Ready to make the switch?
Start using OpenReplay today and take control of your data privacy.