Help Scout
🇺🇸Userlike
🇩🇪Switch from Help Scout to Userlike
A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.
Navigate to Help Scout's 'Reports' section by clicking on 'Reports' in the top menu. Select 'Export' from the left sidebar. Choose the data you wish to export, such as conversations, customer profiles, and knowledge base articles. Click 'Export' and download the files once they are ready.
Tips
- •Ensure you have sufficient storage space for the exported files.
- •Consider exporting data during off-peak hours to avoid delays.
Additional Resources
Frequently Asked Questions
Will I lose my data when switching from Help Scout?
No, most services allow you to export your data before closing your account. Follow the steps in our migration guide to safely transfer all your data to Userlike.
Is Userlike really more private than Help Scout?
Yes, EU-based services like Userlike must comply with GDPR, which provides stronger privacy protections. Your data won't be subject to US surveillance laws like the CLOUD Act.
Can I use both services during the transition?
Absolutely! We recommend running both services in parallel during the transition period to ensure everything is set up correctly before fully switching over.
What if I need help during migration?
Most EU alternatives offer customer support and migration assistance. Check Userlike's website for their support options, or reach out to their team directly.