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US-based service - Your data may be subject to US CLOUD Act and accessed by US authorities

Help Scout logo

Help Scout

🇺🇸US Company

by Help Scout · Founded 2011

Help Scout is a customer support software designed to streamline communication between businesses and their customers. It offers a shared inbox, knowledge base, and reporting tools to help teams manage inquiries effectively. The platform integrates with various apps, enhancing workflow and improving response times.

EU Alternatives to Help Scout

1 privacy-focused, GDPR-compliant alternatives

Userlike logo

Userlike

🇩🇪

by Userlike UG

Userlike is a customer messaging platform designed for businesses to enhance communication with website visitors. It enables real-time chat support, integrates with various tools, and allows users to manage conversations across different channels. The platform aims to improve customer engagement and support efficiency.

GDPR CompliantEU-BasedISO 27001
freemiumMigration:

Why switch?

  • Userlike offers live chat, enhancing real-time customer support.
  • Unified messaging integrates multiple channels, including WhatsApp.
  • Userlike is fully GDPR compliant, ensuring data protection in the EU.

Consider

  • Migrating data from Help Scout may be complex and time-consuming.
  • Userlike lacks a dedicated knowledge base feature like Help Scout.

Why switch from Help Scout?

US CLOUD Act

US authorities can access your data stored by US companies, even if stored in Europe.

Privacy Concerns

US companies may collect and use your data in ways not compliant with EU standards.

EU Alternatives

EU-based services must comply with GDPR, giving you stronger privacy protections.

Other Customer Support you might want to replace

Ready to switch to a privacy-focused alternative?

Protect your data by moving to an EU-based service. Our migration guides make switching easy.