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US-based service - Your data may be subject to US CLOUD Act and accessed by US authorities

Intercom logo

Intercom

🇺🇸US Company

by Intercom Inc. · Founded 2011

Intercom is a customer communication platform that enables businesses to interact with customers through messaging. It offers features like live chat, automated responses, and help desk tools, allowing companies to provide support, engage users, and manage customer relationships efficiently. The platform integrates with various applications for streamlined communication.

EU Alternatives to Intercom

1 privacy-focused, GDPR-compliant alternatives

Tidio logo

Tidio

🇵🇱

by Tidio LLC

Tidio is a customer support tool that integrates live chat and chatbot functionalities to enhance user engagement on websites. It allows businesses to communicate with visitors in real-time, automate responses, and gather customer insights. Tidio supports various messaging platforms for seamless communication.

GDPR CompliantEU-BasedSOC 2
freemiumMigration:

Why switch?

  • Tidio offers a free tier for startups, unlike Intercom's paid-only model.
  • Tidio's servers are EU-based, ensuring GDPR compliance for EU users.
  • Tidio integrates easily with e-commerce platforms like Shopify and WooCommerce.

Consider

  • Migrating customer data from Intercom to Tidio can be complex and time-consuming.
  • Tidio lacks advanced product tours and user onboarding features found in Intercom.

Why switch from Intercom?

US CLOUD Act

US authorities can access your data stored by US companies, even if stored in Europe.

Privacy Concerns

US companies may collect and use your data in ways not compliant with EU standards.

EU Alternatives

EU-based services must comply with GDPR, giving you stronger privacy protections.

Other Customer Support you might want to replace

Ready to switch to a privacy-focused alternative?

Protect your data by moving to an EU-based service. Our migration guides make switching easy.