Zendesk
🇺🇸Trengo
🇳🇱Switch from Zendesk to Trengo
A complete step-by-step guide to migrate your data and workflow to an EU-hosted alternative.
Visit Zendesk's help center and search for 'export data' or 'download your data' to find the current export option. [Check official docs for current steps]
Tips
- •Consider exporting data during off-peak hours to minimize disruption.
Additional Resources
Frequently Asked Questions
Will I lose my data when switching from Zendesk?
No, most services allow you to export your data before closing your account. Follow the steps in our migration guide to safely transfer all your data to Trengo.
Is Trengo really more private than Zendesk?
Yes, EU-based services like Trengo must comply with GDPR, which provides stronger privacy protections. Your data won't be subject to US surveillance laws like the CLOUD Act.
Can I use both services during the transition?
Absolutely! We recommend running both services in parallel during the transition period to ensure everything is set up correctly before fully switching over.
What if I need help during migration?
Most EU alternatives offer customer support and migration assistance. Check Trengo's website for their support options, or reach out to their team directly.