US-based service - Your data may be subject to US CLOUD Act and accessed by US authorities

Freshdesk

Name: Freshdesk
Brand: Freshworks Inc.
Availability: InStock

🇺🇸US Company

by Freshworks Inc. · Founded 2010

Cloud-based customer support software offering ticketing, automation, and self-service capabilities.

freemium🎧Customer Support

EU Alternatives to Freshdesk

2 privacy-focused, GDPR-compliant alternatives

LiveAgent

🌍

by Quality Unit s.r.o.

LiveAgent is a help desk software that combines multiple communication channels including email, live chat, and social media into a single platform. It allows businesses to manage customer inquiries efficiently, track interactions, and streamline support processes. Features include ticketing, automation, and reporting tools for improved customer service.

GDPR CompliantEU-Based

freemiumMigration:●●●

Why switch?

LiveAgent offers integrated live chat for immediate customer support.
GDPR compliance ensures data protection for EU customers.
LiveAgent includes call center features for voice support.

Consider

Migration from Freshdesk to LiveAgent may require data export/import.
Learning curve for LiveAgent's interface may slow down initial setup.

View Details Compare Switch Guide

Visit LiveAgent

Trengo

🇳🇱

by Trengo B.V.

Trengo is a communication platform that integrates various messaging channels, including email, chat, and social media, into a single inbox. It allows teams to manage customer interactions efficiently, track conversations, and collaborate in real-time. Trengo improves response times and streamlines customer support processes.

GDPR CompliantEU-BasedEU-hosted

paidMigration:●●●

Why switch?