Leaving Zoho CRM? Here's everything you need
Compare 3 EU alternatives side-by-side. Find the right fit based on migration difficulty, pricing, and privacy features.
Your data may be subject to US surveillance laws
Zoho CRM is headquartered in the US. Under the CLOUD Act and FISA Section 702, US authorities can access your data without your knowledge. Switch to an EU alternative to keep your data protected under GDPR.
All EU Alternatives at a Glance
| Alternative | Country | Pricing | Difficulty | Time Estimate | Actions |
|---|---|---|---|---|---|
SuperOfficeRecommended SuperOffice is a comprehensive customer relationship management (CRM) software designed to streamline sales, marketing, and customer service processes. It offers tools for managing contacts, tracking sales activities, automating marketing campaigns, and analyzing customer interactions to improve business efficiency and customer satisfaction. | 🇳🇴Norway | Paid | Medium | 2-4 hours | |
PipedriveRecommended Pipedrive is a sales management tool designed to help businesses track and manage their sales processes. It offers features such as customizable pipelines, activity reminders, and reporting tools to visualize sales performance. Users can automate repetitive tasks and integrate with various applications for streamlined workflows. | 🇪🇪Estonia | Paid | Medium | 2-4 hours | |
SuiteCRM UK-based open-source CRM forked from SugarCRM, offering enterprise CRM features without licensing fees. | 🌍GB | Free | Medium | 3-5 hours |
Our Top Picks
Best for Privacy
Pipedrive is a sales management tool designed to help businesses track and manage their sales processes. It offers features such as customizable pipelines, activity reminders, and reporting tools to visualize sales performance. Users can automate repetitive tasks and integrate with various applications for streamlined workflows.
Certifications:
Best Free Option
UK-based open-source CRM forked from SugarCRM, offering enterprise CRM features without licensing fees.
- SuiteCRM is open source, allowing for custom modifications and flexibility.
- Fully GDPR compliant, ensuring data protection for EU customers.
- Self-hostable, giving control over data and server locations.
Migration difficulty data is being enriched for these alternatives.
Detailed Comparison of Each Alternative
SuperOffice is a comprehensive customer relationship management (CRM) software designed to streamline sales, marketing, and customer service processes. It offers tools for managing contacts, tracking sales activities, automating marketing campaigns, and analyzing customer interactions to improve business efficiency and customer satisfaction.
Advantages
- SuperOffice is GDPR compliant, ensuring data protection in the EU.
- Data is stored in EU data centers, reducing latency for European users.
- SuperOffice offers integrated document management for easier file handling.
- AI features in SuperOffice enhance lead scoring with predictive analytics.
Trade-offs
- Migrating data from Zoho CRM may require significant manual effort.
- SuperOffice lacks some advanced analytics features present in Zoho CRM.
- Users may face a learning curve adapting to SuperOffice's interface.
Pipedrive is a sales management tool designed to help businesses track and manage their sales processes. It offers features such as customizable pipelines, activity reminders, and reporting tools to visualize sales performance. Users can automate repetitive tasks and integrate with various applications for streamlined workflows.
Advantages
- Pipedrive's visual pipeline aids in tracking 100% of deals visually.
- Pipedrive offers GDPR compliance with servers in Germany, ensuring data security.
- Email integration in Pipedrive allows tracking of 90% of email interactions.
- Automation features in Pipedrive can save up to 20% of sales team's time.
Trade-offs
- Migrating data from Zoho to Pipedrive may require manual adjustments.
- Pipedrive lacks advanced AI features found in Zoho CRM's AI assistant.
- Learning curve for Pipedrive's interface might slow down initial productivity.
UK-based open-source CRM forked from SugarCRM, offering enterprise CRM features without licensing fees.
Advantages
- SuiteCRM is open source, allowing for custom modifications and flexibility.
- Fully GDPR compliant, ensuring data protection for EU customers.
- Self-hostable, giving control over data and server locations.
- SuiteCRM offers optional end-to-end encryption for enhanced security.
Trade-offs
- Migration from Zoho CRM may require significant data transfer efforts.
- SuiteCRM lacks built-in AI features like Zoho's AI assistant.
- Learning curve for SuiteCRM can be steep due to its customization options.
Before You Switch
Export your data from Zoho CRM before you start the migration. This ensures you have a backup and makes the transition smoother.
General Data Export Steps
- 1Log into your Zoho CRM account and navigate to Settings or Privacy.
- 2Look for "Download your data", "Export", or "Data portability" options.
- 3Select all data you want to export and choose a standard format (ZIP, CSV, JSON).
- 4Wait for the export to complete — large accounts may take hours or days.
- 5Download and verify the export before proceeding with migration.
Under GDPR Article 20, you have the right to data portability. Zoho CRM is required to provide your data in a structured, commonly used format upon request.
Frequently Asked Questions
What are the best EU alternatives to Zoho CRM?
There are 3 European alternatives to Zoho CRM. SuperOffice, Pipedrive, SuiteCRM are among the top-rated options. All are GDPR-compliant and store your data in European data centers.
How long does it take to switch from Zoho CRM?
Migration time varies by alternative. Most migrations can be completed in under an hour with our step-by-step guides. We provide detailed migration guides for each alternative.
Can I export my data from Zoho CRM?
Yes, most services including Zoho CRM allow you to export your data. Check the settings or privacy section of your Zoho CRM account for data export options. GDPR also grants you the right to data portability.
Is switching from Zoho CRM to an EU alternative safe?
Yes, switching is safe when done correctly. We recommend: 1) Export your data from Zoho CRM first, 2) Set up the new EU service, 3) Import your data, 4) Run both services in parallel for a transition period, 5) Update any linked accounts or integrations, and 6) Cancel your Zoho CRM subscription only after verifying everything works.
Why should I switch from Zoho CRM to an EU alternative?
EU alternatives provide stronger privacy protection under GDPR, keep your data in European data centers, and are not subject to US surveillance laws like the CLOUD Act or FISA Section 702. By switching, you gain true data sovereignty and support European tech innovation.