Leaving Twilio? Here's everything you need
Compare 4 EU alternatives side-by-side. Find the right fit based on migration difficulty, pricing, and privacy features.
Your data may be subject to US surveillance laws
Twilio is headquartered in the US. Under the CLOUD Act and FISA Section 702, US authorities can access your data without your knowledge. Switch to an EU alternative to keep your data protected under GDPR.
All EU Alternatives at a Glance
| Alternative | Country | Pricing | Difficulty | Time Estimate | Actions |
|---|---|---|---|---|---|
MessageBirdRecommended MessageBird is a European communication platform that enables businesses to connect with customers through various channels, including SMS, voice, and chat. It provides a unified API for seamless integration and automation of customer interactions, enhancing engagement and support. Ideal for businesses looking to streamline communication. | 🇳🇱Netherlands | Contact | Medium | 2-4 hours | |
CM.com CM.com is a European company that offers a comprehensive communication platform designed to streamline customer interactions. It provides various services including messaging, voice, and payment solutions all in one place. Businesses can enhance customer engagement and operational efficiency using CM.com's integrated tools. Visit their website for more details. | 🇳🇱Netherlands | Contact | Medium | 2-4 hours | |
Vonage Vonage offers VoIP (Voice over Internet Protocol) services that enable users to make calls over the internet. This European company provides various plans for residential and business needs, featuring unlimited calling options, mobile apps, and integration with popular communication tools. Visit their website for more details. | 🌍GB | Contact | Medium | 2-4 hours | |
Sinch Sinch is a European communication platform that offers cloud-based solutions for messaging, voice, and video services. Designed for businesses, it enables seamless integration of real-time communication into applications, enhancing customer engagement. Sinch focuses on reliability and scalability to meet diverse business needs. | 🇸🇪Sweden | Contact | Medium | 2-4 hours |
Our Top Picks
Best for Privacy
MessageBird is a European communication platform that enables businesses to connect with customers through various channels, including SMS, voice, and chat. It provides a unified API for seamless integration and automation of customer interactions, enhancing engagement and support. Ideal for businesses looking to streamline communication.
Certifications:
Migration difficulty data is being enriched for these alternatives.
Detailed Comparison of Each Alternative
MessageBird is a European communication platform that enables businesses to connect with customers through various channels, including SMS, voice, and chat. It provides a unified API for seamless integration and automation of customer interactions, enhancing engagement and support. Ideal for businesses looking to streamline communication.
Advantages
- MessageBird is fully GDPR compliant, ensuring data protection in the EU.
- MessageBird offers EU-based servers for data residency and compliance.
- E2E encryption is available in MessageBird, enhancing message security.
- MessageBird provides a unified API for SMS, voice, and chat services.
Trade-offs
- Migration from Twilio may require significant data transfer efforts.
- MessageBird may lack some Twilio-specific integrations or features.
- Learning curve for developers familiar with Twilio's APIs and tools.
CM.com is a European company that offers a comprehensive communication platform designed to streamline customer interactions. It provides various services including messaging, voice, and payment solutions all in one place. Businesses can enhance customer engagement and operational efficiency using CM.com's integrated tools. Visit their website for more details.
Advantages
- CM.com servers are located in the EU, ensuring data sovereignty.
- Full GDPR compliance minimizes legal risks for EU customers.
- Optional end-to-end encryption enhances message security for users.
- CM.com offers tailored support for EU regulations and standards.
Trade-offs
- Migration may require significant time and resources for data transfer.
- CM.com may lack some Twilio features like advanced analytics.
- Learning curve for CM.com’s interface could slow down initial deployment.
Vonage offers VoIP (Voice over Internet Protocol) services that enable users to make calls over the internet. This European company provides various plans for residential and business needs, featuring unlimited calling options, mobile apps, and integration with popular communication tools. Visit their website for more details.
Advantages
- GDPR compliance ensures data protection for EU customers.
- EU server location reduces latency for European users.
- Optional E2E encryption enhances security for sensitive data.
- Vonage offers competitive pricing plans for small businesses.
Trade-offs
- Migration may require significant reconfiguration of existing systems.
- Learning curve for staff unfamiliar with Vonage's interface.
- Potential feature gaps compared to Twilio's extensive API offerings.
Sinch is a European communication platform that offers cloud-based solutions for messaging, voice, and video services. Designed for businesses, it enables seamless integration of real-time communication into applications, enhancing customer engagement. Sinch focuses on reliability and scalability to meet diverse business needs.
Advantages
- Sinch servers are located in the EU, ensuring data residency compliance.
- Sinch offers full GDPR compliance, reducing legal risks for EU users.
- Optional end-to-end encryption enhances security for sensitive communications.
- Sinch provides dedicated support for EU customers, improving response times.
Trade-offs
- Migrating data from Twilio to Sinch may require significant engineering effort.
- Sinch's feature set may lack some advanced tools available in Twilio.
- Learning Sinch's API may involve a steeper learning curve for developers.
Before You Switch
Export your data from Twilio before you start the migration. This ensures you have a backup and makes the transition smoother.
General Data Export Steps
- 1Log into your Twilio account and navigate to Settings or Privacy.
- 2Look for "Download your data", "Export", or "Data portability" options.
- 3Select all data you want to export and choose a standard format (ZIP, CSV, JSON).
- 4Wait for the export to complete — large accounts may take hours or days.
- 5Download and verify the export before proceeding with migration.
Under GDPR Article 20, you have the right to data portability. Twilio is required to provide your data in a structured, commonly used format upon request.
Frequently Asked Questions
What are the best EU alternatives to Twilio?
There are 4 European alternatives to Twilio. MessageBird, CM.com, Vonage are among the top-rated options. All are GDPR-compliant and store your data in European data centers.
How long does it take to switch from Twilio?
Migration time varies by alternative. Most migrations can be completed in under an hour with our step-by-step guides. We provide detailed migration guides for each alternative.
Can I export my data from Twilio?
Yes, most services including Twilio allow you to export your data. Check the settings or privacy section of your Twilio account for data export options. GDPR also grants you the right to data portability.
Is switching from Twilio to an EU alternative safe?
Yes, switching is safe when done correctly. We recommend: 1) Export your data from Twilio first, 2) Set up the new EU service, 3) Import your data, 4) Run both services in parallel for a transition period, 5) Update any linked accounts or integrations, and 6) Cancel your Twilio subscription only after verifying everything works.
Why should I switch from Twilio to an EU alternative?
EU alternatives provide stronger privacy protection under GDPR, keep your data in European data centers, and are not subject to US surveillance laws like the CLOUD Act or FISA Section 702. By switching, you gain true data sovereignty and support European tech innovation.