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Twilio vs MessageBird: Which Ensures Better Data Privacy?

Explore why businesses across the globe are considering the Dutch-born MessageBird for enhanced data security and compliance over US-based Twilio. Discover the key privacy differences today.

Last updated: February 6, 2026โ€ขReviewed by Built in EU Team

Should You Switch to MessageBird?

What You Gain

Enhanced privacy and compliance with EU regulations.

Privacy advantage
Trade-offs

Potential loss of advanced features and integrations.

Twilio has more features
Bottom Line

Switch if privacy is your priority; stay with Twilio for features.

At a Glance

Data Location
๐Ÿ‡บ๐Ÿ‡ธUS

US data laws

๐Ÿ‡ณ๐Ÿ‡ฑNL

GDPR protected

Pricing

Twilio

Contact

MessageBird

Contact

Migration
Medium difficulty~2-4 hours

Privacy & Compliance Comparison

Critical data sovereignty factors at a glance

CriteriaTwilioMessageBird
Server Location
US (AWS), EU (optional)EU
GDPR Compliance
FullFull
Open Source
E2E Encryption
OptionalOptional
Data Portability
PartialPartial

CLOUD Act Notice

Twilio is a US company and must comply with CLOUD Act data requests, even for data stored in EU data centers. MessageBird is not subject to US jurisdiction.

Switching from
Twilio logo

Twilio

๐Ÿ‡บ๐Ÿ‡ธ

Twilio

VS
Switching to
MessageBird logo

MessageBird

๐Ÿ‡ณ๐Ÿ‡ฑ

MessageBird

US Data Storage

Data subject to US CLOUD Act and may be accessed by US authorities

EU Data Protection

Data protected under GDPR with EU-only data residency

Certifications & Compliance

No certifications listed

EU-Based
GDPR Compliant
ISO 27001
SOC 2 Type II
SOC 2
Open Source

Reasons to Switch

  • โœ“MessageBird is fully GDPR compliant, ensuring data protection in the EU.
  • โœ“MessageBird offers EU-based servers for data residency and compliance.
  • โœ“E2E encryption is available in MessageBird, enhancing message security.
  • โœ“MessageBird provides a unified API for SMS, voice, and chat services.

Things to Consider

  • !Migration from Twilio may require significant data transfer efforts.
  • !MessageBird may lack some Twilio-specific integrations or features.
  • !Learning curve for developers familiar with Twilio's APIs and tools.
Migration difficulty:
Medium
~2-4 hours

Migration Overview

Full guide
Difficulty
Medium
Time Estimate
~2-4 hours

Depends on data size and complexity

Quick Steps

1

Create MessageBird account and configure settings

2

Export and prepare data from Twilio

3

Import data, test integrations, and migrate users

Other alternatives to Twilio

Ready to make the switch?

Start using MessageBird today and take control of your data privacy.