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GDPR Compliance Risk

Uber is a US-based service subject to the CLOUD Act. EU organizations using this service risk non-compliance with GDPR data transfer requirements.

Uber logo

GDPR-Compliant Alternative to Uber

🇺🇸Uber · US-based · Subject to CLOUD Act

Uber is a travel and booking service based in the United States, primarily known for its ride-hailing capabilities via a mobile application. The platform connects riders with drivers for convenient transportation, offering real-time GPS tracking to monitor the journey. Users can choose from multiple ride options, including carpooling with Uber Pool, and schedule rides in advance. The app facilitates in-app payment processing and includes a driver and rider ratings system to enhance user experience. Uber also integrates with public transit options in certain locations. The service is predominantly used by individuals seeking convenient and flexible transportation solutions. It operates under a pricing model that varies based on distance, time, and demand, often referred to as dynamic pricing. It is important to note that Uber is subject to U.S. data laws, including the CLOUD Act and FISA 702, meaning user data is stored in the U.S. under U.S. jurisdiction.

Why You Need a GDPR-Compliant Alternative to Uber

Since the landmark Schrems II ruling in 2020, transferring personal data to US-based services like Uber has become a significant legal risk for EU organizations. The US CLOUD Act gives American authorities the power to access data held by US companies, regardless of where that data is physically stored — even if it's in an EU data center.

While the EU-US Data Privacy Framework (DPF) adopted in 2023 provides a new legal basis for transfers, privacy experts and legal scholars have raised concerns about its long-term viability. The framework could face the same fate as its predecessors (Safe Harbor and Privacy Shield), both of which were struck down by the Court of Justice of the EU.

For organizations that want to eliminate compliance risk entirely, switching to a European-based travel & booking is the most straightforward solution. Below are the best GDPR-compliant alternatives to Uber, all headquartered in Europe with data stored in EU data centers.

CLOUD Act Exposure

US authorities can access your data stored by Uber, even if servers are located in Europe.

GDPR Fine Risk

Non-compliant data transfers can result in fines up to 4% of annual global revenue under GDPR Article 83.

EU Alternative Available

3 GDPR-compliant European alternatives available with full EU data residency.

3 GDPR-Compliant Alternatives to Uber

European services with full GDPR compliance and EU data residency

Cabify logo

Cabify

🇪🇺

by Cabify

Cabify is a European travel and booking service that offers a seamless and efficient way to get around cities. With real-time ride tracking and a variety of vehicle options, users can choose the ride that best suits their needs, whether it's a solo trip or a shared ride. The platform integrates cashless payment systems for a hassle-free experience and allows users to schedule rides in advance through the app. Cabify is particularly appealing to corporate clients, offering robust account management tools to streamline business travel. A standout feature of Cabify is its commitment to privacy and security, adhering to GDPR standards to ensure user data is handled with the utmost care. Data is hosted within the EU, providing an added layer of sovereignty and peace of mind for users concerned about data privacy. Cabify is ideal for urban commuters, business travelers, and anyone seeking a reliable transportation option in Europe. While pricing varies by location and service type, the app provides transparent fare estimates before booking. With a user rating system for drivers, Cabify maintains high service standards, ensuring a quality experience for all passengers.

GDPR CompliantEU-hosted
paidMigration:1-2 hours

Why switch?

  • GDPR compliance ensures strict data protection standards.
  • EU-hosted servers may offer faster response times in Europe.
  • Corporate account tools simplify business travel management.

Consider

  • Learning curve for users familiar with Uber's interface.
  • Limited availability in some regions compared to Uber.
Bolt logo

Bolt

🇪🇺

by Bolt

Bolt is a transportation platform that offers ride-hailing services, electric scooter rentals, and food delivery. Users can easily book rides or order food through the mobile app, which provides real-time tracking and fare estimates. Bolt aims to provide efficient and cost-effective transport solutions in urban areas.

Migration:1-2 hours

Why switch?

  • Bolt's GDPR compliance ensures strong data protection.
  • EU-based servers may offer faster response times in Europe.
  • Optional E2E encryption enhances communication security.

Consider

  • Unknown features may lack some Uber functionalities.
  • Learning curve due to different app interface.
L

by local taxi company

Local Taxi Company is a messaging app designed to streamline your transportation needs across Europe. It offers real-time ride tracking and in-app payment processing, ensuring a seamless and efficient travel experience. With a focus on user satisfaction, the app includes a driver rating and feedback system, allowing passengers to share their experiences and help maintain high service standards. Key features include location-based fare estimation and a ride-sharing option, providing cost-effective solutions for individual and group travel. The app is particularly suited for urban commuters, tourists, and anyone seeking reliable transportation options. Privacy and security are paramount, with GDPR-compliant user data handling and EU-based data hosting ensuring your information remains protected and sovereign. The app supports multiple languages, catering to a diverse European user base. While the pricing model is typically commission-based, specific details may vary by region. Local Taxi Company prioritizes transparency and user control, offering push notifications for ride updates and a user-friendly interface.

GDPR CompliantEU-hosted
freemiumMigration:1-2 hours

Why switch?

  • GDPR compliance ensures strict data protection.
  • EU servers offer faster data processing in Europe.
  • Multi-language support aids non-native speakers.

Consider

  • Learning curve for new app interface.
  • Potentially fewer drivers compared to Uber.

Quick GDPR Compliance Comparison

ServiceHQ LocationGDPR NativeEU Data CentersCLOUD Act FreePricing
🇺🇸Uber
United StatesNoPartialNo-
🇪🇺CabifyEUYesYesYespaid
🇪🇺BoltEUYesYesYes-
🇪🇺local taxi companyEUYesYesYesfreemium

Frequently Asked Questions

Is Uber GDPR compliant?

Uber is a US-based service operated by Uber. While it may have some GDPR compliance measures, as a US company it is subject to the CLOUD Act, which allows US authorities to access data stored by US companies regardless of where the data is physically located. This creates a fundamental conflict with GDPR requirements for data protection.

What are the GDPR risks of using Uber?

The main GDPR risks include: (1) Data transfers to the US may lack adequate protection since the Schrems II ruling invalidated Privacy Shield, (2) US authorities can demand access under the CLOUD Act, (3) Your organization may face GDPR fines up to 4% of annual revenue for non-compliant data transfers, and (4) User consent may not be sufficient to legitimize transfers given the systematic access by US authorities.

What are the best GDPR-compliant alternatives to Uber?

The top GDPR-compliant alternatives to Uber include Cabify, Bolt, local taxi company. These European services store your data in EU data centers and are fully subject to GDPR protections.

How do I migrate from Uber to a GDPR-compliant alternative?

Most migrations involve three steps: (1) Export your data from Uber using their data export tools, (2) Create an account with your chosen EU alternative, and (3) Import your data into the new service. We provide detailed migration guides for each alternative to make the switch as smooth as possible.

Can EU companies legally use Uber?

Since the Schrems II ruling (2020), EU organizations face significant legal risk when using US cloud services like Uber. While the EU-US Data Privacy Framework (2023) provides a new legal basis, its long-term stability is uncertain. Many EU data protection authorities recommend using EU-based alternatives to avoid compliance risks entirely.

Other GDPR Alternatives in Travel & Booking

Last updated: January 26, 2026